Atlas sold their Chalet shingles with a 30 year Warranty! They promoted the Chalet as algae resistant and able to withstand 80 mph winds.
A transferable warranty upon selling the home was a huge benefit and big selling point to the buyer. They promised “…peace of mind at an affordable price.”
The product was very popular in the Southeastern US from the late 90’s till 2010.
What Happened To The Warranty After 2010?
Well, it is hard to warranty a product that had to be discontinued due to defective manufacturing. This is where Atlas became very aggressive on the defense concerning the Chalet line. Read more about the Atlas Chalet Class Action Lawsuit.
How Has Atlas Responded To Warranty Claims?
Atlas’ response can be described as a painstaking cycle of deny, shift blame, institute technically-tedious processing procedure and establish prolonged periods of waiting.
Is The Warranty Any Good?
It turns out that the warranty appears to have been used more of a marketing tool than it was ever intended to serve as protection for the consumer. The 30 Year Limited Warranty that the Atlas Chalet was sold under can be compared to a Lifetime Warranty of today’s asphalt shingles.
The fine print of roofing warranties will paint a less rosy picture than what the bold packaging depicts. Atlas has countered the warranty claims with responses such as:
- Improper Installation
- Mechanical Flaw
- Inadequate Roof Maintenance
- Purely Cosmetic
These defense efforts are utilized over and over to wear out the claimant.
What Can I Do About My Atlas Chalet Roof?
There are two options.
1-Attempt to file a warranty claim to the manufacturer; Atlas. By so doing you are certain to lose time, lose money, lose sleep, lose hair and lose faith in humanity. In fact, the only thing you’ll likely gain is a headache.
OR
2-Call the Atlas Chalet experts! Our team of experts have already experienced the loss of time, money, sleep, hair and faith in humanity so that you don’t have to. They’ve gone through this torture in order to learn the correct procedure to follow regarding proper claims on Atlas Chalet roofs.
They have already helped 1000’s of homeowners get coverage they deserve. Give them a call 678-673-3042! With an Atlas Chalet Expert on your side, you will save time, avoid headache, maintain quality sleep, save money and maybe retain your faith in humanity.
